Advantage Support offers a single point of accountability. When issues arise we own them from identification through to resolution; allowing internal resources to pursue your core business.

Listed below are several key components of our Advantage program:

• Online support providing monthly software updates and upgrades
• 24 X 7 X 365 Telephone Support/Technical Assistance
• Onsite replacement of hardware
• Onsite engineering for all networking devices
• Ongoing remote monitoring, tracking and reporting services
• Tracking system for all service calls/maintenance updates
• Central point of contact for simplification and convenience
• Monthly technology update newsletter
• Access to a monthly demo program; transferring knowledge on existing or emerging technologies
• Access to a co-operative learning program to provide varied industry experience to junior employees
• Preferred product and service discounts

Use our knowledge, experience and flexibility in your organization. Network Builders will work with your team to customize a managed service offering that will match your business requirements, allowing you to focus on your core business.